Information We Collect:
Personal Information: This includes names, contact details, payment information, and any other information you provide during the booking process or during your stay.
Transaction Information: Details of transactions, such as room reservations, payments, and any other services you use during your stay.
Communication Information: This includes any correspondence with us, whether through email, phone, or any other means.
Technical Information: We may collect technical data such as IP addresses, device information, browser type, and operating system for security and analytical purposes.
How We Use Your Information:
Reservations and Services: We use your information to process reservations, provide services, and communicate with you regarding your stay.
Customer Service: Your information helps us address your inquiries, requests, and provide personalized assistance during your stay.
Marketing and Communication: With your consent, we may use your contact information to send promotional materials and updates about our services.
Improvement of Services: We may use your feedback and preferences to enhance our services, amenities, and overall guest experience.
Disclosure of Information:
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
We implement a variety of security measures to maintain the safety of your personal information. These include secure networks, regular malware scanning, and restricted access to sensitive information.
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.
Hotel Ganges Grand, Godowlia Crossing Varanasi (U.P.)
Email: email@example.com firstname.lastname@example.org
Support: +91-72358-09898 +91-542-2392731-32